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Frequently Asked Questions Frequently Asked Questions

  1. How can I access the portal?
  2. What is my username and password?
  3. Where do I report issues with the Portal? 
  4. What are the Technical requirements for using the Portal?
  5. What other types of information can I find on the Portal?
  6. How do I access campus applications such as WebCT and Banner Web?
  7. How do I enter my log-on credentials for an application under the Campus Applications section?
  8. Do I need to sign into any of the applications once I login?
  9. How do I post a message to the discussion board?
Answer Index

Q.How can I access the portal?
A. To access the mySpelman Portal:

  1. Go to URL address https://my.spelman.edu or from the Spelman Homepage, click mySpelman (upper right hand corner)
  2. On the portal entry page, enter your username and password. Your username and password are the same as your network username and password.
  3. Click the Log In button. The portal homepage will appear.

Q: What is my username and password?
A: Your username is the same as your email username, and your password is your network password.

Q: Where do I report issues with the Portal?
A: You can report an issue with the Portal by completing the Portal Help Form located on the Portal login page. To access the Help Form:

  1. On the main tool bar, click Portal Help
  2. Under Portal Support enter your information and the problem in the box provided.

Q: What are the Technical requirements for using the Portal?
A:The following Internet Browsers are recommended: 

Google Chrome 10+
Firefox 3.5+
Internet Explorer 7+
Safari 4+


Q: What other types of information can I find on the Portal?
A: You can view live RSS feeds from Inside Spelman and Spelman Campus News.

Q: How do I access campus applications such as Spelelearn (Moodle) and SpelServices (Banner)
A: Login to the portal.  The applications you have access to can be found in the Campus Apps section, on the left side of the portal page.

Q: How do I enter my log-on credentials for an application under the Campus Applications section?
A:To edit your credentials, follow the steps below,

  1. 1. Select the Campus Applications Section, click on Edit Preferences
  2. 2. Click the Edit App icon, located on the right side of the application icon.
  3. 3. Then enter your username and password.
  4. 4. Click the Submit button.
  5. 5. Follow the steps above to enter your credentials for another application.

Q: Do I need to sign into any of the applications once I login?
A: Faculty or staff, will have to enter their Lotus Notes Web Mail log-on credentials when they first log on to the portal and save them. Subsequent logins will not require entering your log-on credentials. If you change your lotus notes password you will have to re-enter your credentials for email in the portal

Q: How do I post a message to the discussion board?
A: To post a message on the discussion board,

  1. 1. Go to My community by clicking on  the welcome link on the top right side of the page.
  2. 2.From the welcome link, click on My places and then My community. There you can post your messages in the places provided.

 


About mySpelman Portal About mySpelman Portal

This portal provides secure and centralized access to essential information, services and applications. Your mySpelman Portal offers customized display of tools, resources, application and services depending on your role.

Report an Issue Report an Issue

Portal Help Form

Use this form to report any issue(s) you have experienced using the portal.

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